1st Deposit Bonus
150% up to $750

+ 150 Free Spins

Wagering
45×
Max bet (bonus active)
$5
Min. deposit
150 EUR equivalent
Max cashout
Unlimited

Contact Us

For assistance with Slotum Casino, email support@slotumcasino.click. Our support team can help with general questions about your account, casino services and responsible gambling options.

Slotum Casino operates under two gaming licences: one issued by the Comoros AOFA (licence ALSI-202508056-FI2) and one issued by the Tobique Gaming Commission (licence No. 0000002). The site uses SSL encryption and complies with both PIPEDA and GDPR for player data protection.

  1. OperatorNovatrix S.R.L.
  2. Established2018
  3. Games5,000+ from 69 providers
  4. Cryptocurrencies acceptedBTC, ETH, LTC, USDT, DOGE and more

How to get in touch

To contact support by email, write to support@slotumcasino.click. Please use the email address linked to your account where possible, so your request can be reviewed more efficiently. A clear subject line can also help direct your message to the right area.

You can contact Slotum Casino support about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment-related questions
  • Bonus terms, eligibility and general promotion queries
  • Technical problems affecting the website or your casino experience
  • Responsible gambling requests, including questions about available account controls

To help support understand the issue faster, include your account email address or username, a short description of the problem and screenshots if relevant. Do not include your password in a message. Support will usually reply within 24 hours, although response times can vary depending on the nature and complexity of the request.

If you need to follow up, reply to your original email and include any previous reference information. Keeping related messages together can help support review your request and provide a more useful response.