Slotum Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Slotum Casino in relation to your use of the website, account services, games and related features. They apply to all visitors, registered customers and anyone who accesses or uses the website. If you do not agree with these terms, you must not use the website or its services.

By selecting an acceptance box, creating an account, depositing funds, placing a wager or otherwise using the website, you confirm that you have read and accepted these Terms & Conditions. You also agree to comply with any game rules, promotional terms, privacy information, responsible gambling information and other notices made available on the website.

Additional terms may apply to specific games, payment methods, promotions or other services. Where additional terms apply, they will be shown before or during the relevant activity. If there is an inconsistency between these general terms and specific terms, the specific terms will apply to the relevant activity to the extent of that inconsistency.

You are responsible for checking the current version of these terms before using the website. Slotum Casino may update, replace or amend these terms from time to time. Changes may be made to reflect operational, legal, technical or regulatory requirements. Continued use of the website after an update means that you accept the revised terms.

Your responsibility to comply

• You must use the website only for lawful purposes and in accordance with these terms.
• You must provide information that is accurate, complete and current when requested.
• You must not allow another person to use your account or payment details.
• You must comply with applicable laws, rules and restrictions in the place where you live or access the website.
• You must not use the website if online gambling is unlawful or restricted for you.
• You must read the rules applying to a game, promotion or payment method before taking part.

2. Eligibility and account requirements

You must be at least 18 years old to use Slotum Casino. You must also be legally permitted to participate in online gambling in the place where you are located. It is your responsibility to understand and comply with the laws that apply to you. We may restrict access where we believe that a person is not eligible to use the website.

Only one account is permitted for each customer unless we agree otherwise. You must register an account in your own name and use your own authorised payment methods. Accounts must not be created for another person, on behalf of another person or for a business unless expressly approved.

During registration and at other times, we may ask you to provide information or documents to confirm your identity, age, address, payment ownership or source of funds. This process helps protect customers, prevent fraud, support responsible gambling and meet applicable legal or regulatory obligations. Your account or transactions may be restricted while checks are being completed.

You are responsible for keeping your login information confidential. If you believe that someone else has accessed your account, you must stop using the account and notify us through the contact options available on the website. You are responsible for activity carried out through your account where you have failed to keep your credentials secure.

We may refuse an application, suspend an account, limit access or close an account where this is reasonably necessary. Reasons may include failed verification, suspected fraud, duplicate accounts, breach of these terms, concerns about responsible gambling, payment issues, legal requirements or activity that may harm the security or integrity of the website.

If an account is closed or suspended, you must not attempt to open another account or continue using the website without permission. Any decision will be handled in accordance with applicable law and the circumstances of the account. You should retain your account information and transaction records where appropriate.

3. Deposits, wagers and withdrawals

You may deposit funds only through payment methods made available on the website and only when you are authorised to use that method. Deposits must be made for your own use and not for another person. We may reject, reverse or review a transaction where there is a payment, security, identity or compliance concern.

You should deposit only money that you can afford to lose. Gambling is entertainment and does not provide a reliable way to make money. You remain responsible for selecting an amount and level of play that is suitable for your circumstances. Available account tools may help you set limits, take a break or restrict access.

Funds credited to your account may be used in accordance with the applicable game, payment and promotional terms. You must not use the website to transfer funds unlawfully, conceal the source of funds, avoid payment controls or conduct any activity unrelated to permitted entertainment and wagering.

A withdrawal request may be subject to identity, payment and security checks. We may require a withdrawal to be returned through an appropriate payment method or to a payment method associated with the account. Processing may also be affected by payment providers, verification requirements, technical issues or applicable legal obligations. Any specific conditions shown at the time of a transaction will apply.

You should check all transaction details before confirming a deposit, wager or withdrawal. Once a wager has been accepted, it generally cannot be changed or cancelled except where required by law, affected by a technical error or dealt with under the relevant game rules. If a transaction appears incorrect, contact us promptly using the available website channels.

Game results and technical issues

Games are operated according to their displayed rules and technical configuration. Where a game or transaction is affected by an obvious error, system fault, interruption or other technical issue, we may review the activity and take reasonable corrective action. This may include voiding affected activity or correcting an account balance where permitted by applicable law.

You must not exploit a fault, error, delay or vulnerability. If you notice a suspected technical problem, stop using the affected feature and report it through the contact options shown on the website. You should not attempt to repeat or benefit from a technical error.

4. Promotions, fair use and prohibited activity

Promotions, bonuses, free-play offers and other incentives are subject to separate promotional terms. Those terms will explain eligibility, expiry, wagering or play requirements, qualifying activity, withdrawal conditions and any other restrictions that apply. You should read the relevant promotional terms before accepting or using an offer.

We may change, withdraw or refuse a promotion where this is permitted by its terms or required by law. A promotion may be unavailable to some customers because of location, account status, previous participation, verification results or other eligibility conditions. You must not create or use multiple accounts to obtain a promotional benefit.

Slotum Casino expects all customers to use the website fairly and honestly. You must not interfere with the operation of the website, manipulate a game, exploit a vulnerability, use automated software, use bots or employ any method intended to obtain an unfair advantage.

• Using another person's account, identity or payment method.
• Providing false, misleading or incomplete registration or verification information.
• Attempting to bypass security, location, account or responsible gambling controls.
• Using stolen, unauthorised or unlawfully obtained funds.
• Colluding with other customers or attempting to influence a game improperly.
• Introducing malicious code, scraping website content or disrupting website systems.
• Abusing promotions, payment processes or technical errors.
• Engaging in conduct that may amount to fraud, money laundering or another unlawful activity.

Where prohibited or suspicious activity is identified, we may suspend access, cancel affected activity, withhold or recover promotional benefits, correct balances and take other action allowed by law. We may also report concerns to relevant authorities or service providers where required or permitted.

5. Privacy, responsible gambling and legal information

Privacy and information handling

Personal information is handled in accordance with the Slotum Casino Privacy Policy and applicable privacy requirements. We may collect and use information needed to provide services, manage accounts, process transactions, verify customers, protect the website, support responsible gambling and meet legal obligations. You should review the Privacy Policy for more information about collection, use, storage and disclosure.

Responsible gambling

Gambling should remain a form of entertainment. If gambling is causing concern, financial difficulty or conflict in your life, stop playing and seek support. Do not chase losses, gamble with money needed for essential expenses or play under the influence of alcohol or drugs. You can use any responsible gambling tools made available on the website, including account limits, time reminders, breaks or account restrictions.

We may act where there are signs that gambling may be unsafe or where an account restriction, exclusion or other customer protection measure applies. Responsible gambling information and support options may change, so please check the relevant page on the website for current guidance. If you have chosen to take a break or restrict your account, do not attempt to bypass that measure by creating another account.

Website availability and liability

We aim to keep the website secure and available, but access is not guaranteed at all times. The website may be unavailable because of maintenance, updates, internet issues, payment provider interruptions, third-party services or circumstances outside reasonable control. We do not promise that every feature will always operate without interruption or error.

To the extent permitted by law, you use the website at your own risk. Nothing in these terms excludes, restricts or changes a right, guarantee, condition or remedy that cannot lawfully be excluded under applicable Australian consumer law. Subject to those protections, we are not responsible for loss caused by your breach of these terms, misuse of the website, events outside reasonable control or reliance on information that was not intended as professional advice.

Intellectual property and website content

Website content, branding, text, graphics, software and other materials are protected by intellectual property rights. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, publish, sell or commercially exploit website content without permission, except where a right cannot legally be excluded.

Complaints and applicable law

If you have a question, concern or complaint, please use the contact options displayed on the website and provide enough information for the matter to be reviewed. We may ask for account details, transaction information or supporting documents. You should not send sensitive payment information through an unsecured or inappropriate channel.

These terms are intended to operate subject to applicable Australian laws and any mandatory rights or protections that apply to you. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived.

If you need clarification about these Terms & Conditions, review the relevant information on the website or contact Slotum Casino through the available support channel before using the service. By continuing to use the website, you confirm that you have had an opportunity to read and understand these terms.